HigherTools by HigherOps
Acceptable Use Policy
Last updated: October 14, 2026
This Acceptable Use Policy is part of the HigherTools Terms of Service. It applies to every HigherTools tool and to everyone who uses them under your account. We decide in our sole discretion whether use breaks this policy, and we may suspend, throttle, remove content or terminate access without notice when it does.
You must not use the Services to
- Break any law or regulation, including privacy, data protection, anti-spam (such as Canada's Anti-Spam Legislation and the US CAN-SPAM Act), telemarketing, call-recording, consumer protection, anti-discrimination, export control and sanctions laws.
- Send unsolicited commercial messages, or contact anyone without the consent or legal basis the law requires.
- Make decisions about a person's eligibility for employment, credit, insurance, housing, education, healthcare or government benefits, or use the Services as a consumer reporting agency or for any purpose regulated by the US Fair Credit Reporting Act or similar laws.
- Stalk, harass, threaten, discriminate against, profile or surveil any person, or collect special categories of personal information (such as health, biometric, political, religious, sexual orientation or precise location data) through the Services.
- Infringe or misappropriate anyone's intellectual property, privacy or publicity rights.
- Upload or transmit malware, or content that is unlawful, defamatory, obscene, deceptive or harmful to minors.
- Impersonate any person or organization, or misrepresent who you are or where a message comes from.
- Generate content that deceives people into believing they are talking to a human when the law requires disclosure that they are not.
You must not misuse the Services by
- Accessing or attempting to access another account, workspace or data without permission, or probing, scanning or testing the Services' security, except with our written permission.
- Bypassing or interfering with access controls, rate limits, usage limits, credit metering, request-only gates or any other technical limit.
- Scraping, crawling or harvesting the Services or data supplied through them, or extracting data in bulk except through the features and exports we provide.
- Reselling, sublicensing, renting, sharing or offering the Services or data supplied through them to any third party, or making them available as a service bureau, unless we agree in writing.
- Using the Services or data supplied through them to build, train, benchmark or improve a competing product, dataset or AI model.
- Copying, modifying, reverse engineering, decompiling or attempting to derive source code, models, prompts or underlying data, except where the law expressly allows despite this restriction.
- Placing an unreasonable or disproportionate load on our systems or our providers' systems, or disrupting other customers.
- Using automated means to create accounts, or creating multiple accounts to get around limits, pricing or a suspension.
Reporting
Report suspected abuse or security issues to hello@higherops.io. You will cooperate with any investigation we make and tell us promptly if you learn of a breach of this policy by anyone using your account.